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Understanding me logo

Website Terms and Conditions

Terms & Conditions

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Last updated: 28th March 2026

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Welcome to Understanding Me. These Terms and Conditions (“Terms”) explain how you may use our website, www.understandingme.co.uk (“Website”), and they outline the rules that apply when purchasing the Understanding Me Cards or accessing any content we publish.

Please read these Terms carefully. By using our Website, you confirm that you accept them. If you do not agree, you must stop using the Website.

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1. Who We Are

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This Website is operated by:

Ali D'Amario Psychology Ltd
Unit 29 Highcroft Industrial Estate
Enterprise Road
Horndean, Waterlooville
PO8 0BT, United Kingdom

Email: hello@understandingme.co.uk
 

We sell physical educational resources (the Understanding Me Cards). We do not provide therapeutic, diagnostic, or personalised professional advice through this Website.

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2. Acceptance of These Terms

By accessing or using the Website, you agree to comply with these Terms. If you create an account, place an order, or continue browsing, this is treated as acceptance of the Terms in full.

 

3. Other Policies That Apply to You

These Terms should be read alongside:

  • Our Privacy Policy

  • Our Cookie Policy

  • Our Terms of Sale (governing purchases, returns, and delivery)

 

Links to these policies are available on our Website.

 

4. Changes to the Website or These Terms

We may update:

  • the Website content,

  • our resources or products,

  • these Terms,

at any time. We recommend checking this page regularly, as your continued use of the Website after updates means you accept the revised Terms.

 

5. Using Our Website

The Website is intended for users in the United Kingdom. We do not guarantee that content is appropriate for use outside the UK.

When using the Website, you agree that you will:

  • Use it only for lawful purposes

  • Not attempt to gain unauthorised access to accounts, servers, or databases

  • Not introduce malware, viruses, or harmful code

  • Not interfere with functionality or security

We reserve the right to suspend access if we believe these Terms have been breached.

 

6. Account Security 

If you create an account:

  • You must keep your login details confidential

  • You are responsible for all activity under your account

  • We may disable accounts where misuse or suspicious activity occurs

Please contact us immediately if you believe your account has been compromised.

 

7. Intellectual Property

All content on the Website—including:

  • Text

  • Logos

  • Images

  • Branding

  • Product design (including the Understanding Me Cards)

  • Website layout and structure

is owned by or licensed to Ali D’Amario Psychology Ltd and is protected by copyright.

You may:

- View and download content for personal or organisational use
- NOT reproduce, resell, distribute, or adapt it without permission
- NOT use our materials commercially without written consent

If you wish to reference or feature our work publicly, please contact us.

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8. Purchases and Terms of Sale

Purchases made through the Website are governed by our Terms of Sale, which include:

  • Payment

  • Delivery

  • Returns

  • Faulty goods

  • Consumer rights

You can find our full Terms of Sale on the Website.

 

9. No Professional Advice Provided

All content on the Website is for general informational use only. It:

  • Is not a substitute for personalised professional advice

  • Should not be used to make decisions about individual children or situations

  • Does not constitute Educational Psychology consultation or assessment

For tailored support, please seek a qualified professional.

 

10. Links to External Websites

Our Website may include links to third‑party sites. We are not responsible for:

  • Their content

  • Their accuracy

  • Their security

  • Their privacy practices

You use external links at your own discretion.

 

11. Website Availability and Security

We aim to keep the Website running smoothly but cannot guarantee:

  • uninterrupted access

  • complete error‑free functionality

  • the absence of bugs or viruses

You are responsible for:

  • Using your own virus protection

  • Ensuring your device is secure

We are not liable for damage caused by viruses or harmful technology that may affect your computer or data.

 

12. Linking to Our Website

You may link to our homepage provided that:

  • It is done legally and fairly

  • You do not damage our reputation

  • You do not suggest endorsement without permission

  • The link is from a website you own

We may withdraw linking permission at any time.

 

13. Assignment of Rights

We may transfer our rights or obligations under these Terms to another organisation. This will not affect your legal rights.

You may not transfer your rights without our written permission.

 

14. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved in the courts of England and Wales.

 

15. Contact Us

If you have any questions about these Terms, you can contact us at:

📧 hello@understandingme.co.uk
📍 Unit 29 Highcroft Industrial Estate, Enterprise Road, Horndean, Waterlooville, PO8 0BT

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